One of the interesting (challenging?) aspects of product management is how every organization seems to have its own interpretation of what a product manager actually should do. It gets even more jumbled in those organizations that are trying to adopt product management for internal products and in their IT organizations. I don’t think you’re ever…

If your organization is transitioning from projects to products for its internal software development efforts, you may ask some variation of this question: How is product funding /financial tracking supposed to work? Chances are you spiced up that question with an explicative or two for good measure. Thanks for reading InsideProduct! Subscribe for free to…

If you build your product roadmap based on outcomes, you have an idea of which problems you’re planning to tackle now, next, and later but you probably don’t have clarity on exactly how you’re going to solve those problems. And that is perfectly ok. You need to be able to identify different options for solving…

I suspect if you asked a collection of people who work in IT, you’d get just as many people who say that designers aren’t necessary as you do people who say they are. I’d suggest the former group is wrong. I’ve always had the impression that internal products can gain a great deal from the…

When organizations go through some form of transformation, they inevitably end up with people who they aren’t sure how they fit in the organizational structure. In other words… Move out or move over Sometimes, especially when organizations get transformation help from accounting firms turned consultancies, they get rid of just about everyone in a particular…

When you read an article on software product management, do you immediately think “that’s a great idea, I’m going to try it out right away!” Or do you think “that’s great for that type of product/company, but it will never work where I’m at?” If you frequently have the latter reaction, chances are you’re reading…

I’ve talked before about how helpful creating examples can be to build a shared understanding of how your product should behave – example mapping. This week I had another reminder about how helpful examples can be. This time it was getting things back on track when I didn’t put examples together earlier. I once worked…

Customers are the people who give your organization money in exchange for some product (or service). In order for that product to appeal to those people, it should satisfy a need they have. If the product you work on for your organization is the thing you’re selling to your customers, the importance of understanding those…

Last week, I explained you can use North Star Metrics to measure impact. During that discussion, I pointed out the North Star Metric is a leading indicator of revenue. As I was writing that letter, I heard this nagging voice in the back of my head. All this talk of revenue is great, but what…